Services Offered
Free Consultation
Our service has a holistic approach. We want to ensure that all the clients needs are met by respecting their decisions and working collaboratively with them to meet their goals. All of our services including behaviour support is in-house which sets us apart from all the other organisations.
We also offer family support even though the changes through NDIS have limited this. We want to make sure that families or caretakers are included in every single process. We understand the difficulties that some of the changes occurring in the disability sector may have on clients as well as their families and therefore are willing to provide assistance to families to ensure that the transition is done smoothly.
Free Consultation
Questions patients ask
F.A.Q.
Clients do frequently ask questions, here are a few quick answers. For any further inquiries we would advise contact us.
Will I get a planner with your service?
Yes, our staff will provide support coordination to you and your family members, care takers, and service providers. If you don’t have an NDIS planner then our staff can provide information around this to you and your family to make the process smoother and easier.
Do you need to have an intellectual disability to access your service, or can it be physical or mental health, or all of the above?
Predominantly, you need to have an intellectual disability to access some of our services, however there are other areas of our service delivery such as therapeutic supports that don’t require you to have an intellectual disability.
Can I put a complaint if I am unhappy with a service?
Yes, our service prides itself on ensuring that all our clients and their families receive the best care possible and their needs are being met. If a client or family member has an issue with a particular process or staff member then they can contact our HR department for further information.
Who approves NDIS plans?
All plans are approved by NDIS. In some cases, the person you have developed your plan with or your plan review consultation with will be able to approve the plan, while in other cases they will send the draft plan to a colleague who will review and approve the plan.
Will I be involved in my son or daughter’s planning or review process?
Yes, our service caters for all our clients and their families and we highly encourage families to be a part of their planning and reviewing process. We believe that that families deserve to continue to be a part of their son or daughter’s journey.
What if I am unhappy with the therapist?
You can always request this to be changed and we will try our best to meet your needs. We want all our clients to feel comfortable when accessing our service.
Our Biography
About Us
My Ability Care has over 20 years of combined experience in the disability. Established in 2018 to provide sustainable and effective services to people with a disability. My Ability Care envisions that through their service delivery they are able to cater the specific needs of people with a disability as well as their families.
Our purpose is to promote ethical, respectful and safe service delivery which meets legislative requirements and achieve positive outcomes for people with a disability.
We want to allow people with a disability the right to their freedom and the right to make decisions about their own lives. We want to offer them respect and dignity by guiding them in making the right choices for themselves. At the same time, we want to foster and maintain relationships with their families, friends, carers and advocates in safeguarding their rights and providing them with opportunities to be a part of their loved one’s journey.
Get in contact with us!
Get in contact with our service and let one of our friendly staff members to help you with your inquiry.